Shipping and Returns


If you would like to request a return or exchange a product please contact:


We can offer a replacement for faulty products or a full refund. It is easy to detect whether any product has been dispensed from the pumps, and we retain the right not to issue any refund in these circumstances unless the goods are shown to be faulty, please contact:


For all national and international delivery enquiries or to check on the status of an order please contact us quoting your order number on:
UK (GB) FREE 1-3 Working Days
USA (US) £23.99 3-17 Working Days
EUROPE (EU) £14.99 2-11 Working Days
Rest of The World (ROW) £23.99 3-17 Working Days

Complimentary shipping is offered to all Romilly Wilde customers in the UK. Standard courier charges will apply outside the UK and worldwide. For next day dispatch orders must be received by 1pm – Goods will be despatched that working day, or latest working day 2, using next day delivery via DPD 24 or 48 tracked services (only applies to UK). International orders are dispatched with DPD International Tracked. All details will be sent to you via email or sms on your order confirmation. International delivery will be subject to their tracking system, and you will be notified of it's status.