AUTO-REPLENISHMENT

Romilly Wilde’s free Auto-Replenishment program allows you to conveniently replenish your favourite skincare products, all at a reduced cost. Subscribe on the product page by selecting Auto-Replenish to save 15%, select your desired delivery frequency, add to cart and checkout. You may add multiple products to you Auto-Replenishment Subscription.

To access your active Auto-Replenishment Subscription, go to your customer account on the top header bar, or on mobile go to Log in/Register in the mobile menu.

If you hold a Romilly Wilde account you can login to your existing Customer Account and click Manage Subscriptions, or click Log in To Your Auto-Replenishment Subscription to receive a unique 4 digit code to access your active Auto-Replenishment Subscription. Quick link is here.

UK customers receive free shipping on all orders with Romilly Wilde including Auto-Replenishment and recurring orders.
International customers will be charged for shipping on all orders including recurring orders.
US customers will be charged £13.99 shipping for each order and receive free shipping on all orders over £170.
European customers will be charged £14.99 shipping for each order.
Rest of world customers will be charged £23.99 shipping for each order.

By purchasing Auto-Replenishment, you agree to an initial and recurring monthly Subscription fee at the then-current monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your Auto-Replenishment Subscription. You may cancel your active Auto-Replenishment Subscription at any time. Payment will be taken on the day you sign up for Auto-Replenishment and recurring payments will be taken on the same day, depending on the monthly delivery frequency you have selected.

To access your active Auto-Replenishment Subscription, go to your account log in on the top header bar, or on mobile go to Log in/Register in the mobile menu.

You can either log in to your existing Customer Account and click Manage Subscriptions, or click Log in To Your Auto-Replenishment Subscription to receive a unique 4 digit code to access your active Subscription. Once logged in, click Manage Subscription where you can easily change or modify an existing Auto-Replenishment Subscription.

You will receive an email asking for updated payment information. Simply log in to your active Auto-Replenishment Subscription and follow the instructions for adjusting your payment method.

Easily modify the frequency of your Auto-Replenishment Subscription. Simply log in to your active Auto-Replenishment Subscription, click Manage Subscription and follow the instructions to adjust your delivery frequency under Delivery Schedule.

Log into your account to view your active Auto-Replenishment Subscription orders. Click Manage Subscription and click on Shipping Address, and then make the necessary edits and save.

We can offer a replacement for faulty products or a full refund. It is easy to detect whether any product has been dispensed from the pumps, and we retain the right not to issue any refund in these circumstances unless the goods are shown to be faulty. If you would like to request a return or exchange a product please contact us quoting your name and order number: returns@romillywilde.com and we can send you a Returns Label.

If you ordered an Auto-Replenishment product during a price reduction sale, you will receive a further 15% auto-replenishment reduction off the sale price for your first order, this will be the Auto-Replenishment price calculated and shown on the product page. However, please note that your following replenishment orders will revert back to 15% off the original retail price when the price reduction sale period has finished. Auto-Replenishment products are exempt from sales using discount codes.

The following products are available for Auto-Replenishment:
Light + Energy Serum Cleanser
Active Boost Face Oil
Advanced Supercell Serum
Eye Believe Eye Serum
Night Duty Face Cream

With easy cancellations you can log in to your active Auto-Replenishment Subscription and cancel at any time. Cancel Subscription is at the bottom of the Manage Subscription page.

For all enquiries concerning Auto-Replenishment Subscriptions please contact hello@romillywilde.com