WE CONTINUE TO SHIP INTERNATIONALLY AND TO EUROPE | FREE SHIPPING ON ALL UK ORDERS Contact customer services for any shipping or order queries Sign up to our loyalty programme and receive 100 points worth £10 to spend online.

FREQUENTLY ASKED QUESTIONS

  • How do I join RW rewards?

    Simply make an account using the following link and you will automatically receive 100 points onto your account which is the equivalent of £10 spend

  • How can I earn points?

    You can earn points with any spend you make at romillywilde.com, you can also earn by referring friends.

  • How do I know how many points I have?

    Log into your account and the dashboard will show you how many points you have available.

  • How do I redeem my points?

    When you go to the checkout to pay, your available points will be displayed as a payment option, they can be redeemed at this stage. The balance can be paid by credit card, apple pay, gift voucher or pay pal.

  • When are my rewarded points added to my account?

    We’ll add points to your account once your order has been shipped.

  • Can my points expire?

    Points need to be spent within the first 12 months of being rewarded onto your account and will automatically expire once they have reached the limit.

  • Is there a limit to how many points can be used in one transaction?

    There is no limit or minimum spend threshold to use or receive points. If you have enough points, you can buy an item using all your rewarded points.

  • Can my points be redeemed with another offer/discount code?

    Yes. You can redeem points and use a discount code if you have one

  • Can I use my points against shipping costs?

    No, points can only be used towards a qualifying product on romillywilde.com

  • Can I get points for referring a friend?

    You can’t get points for referring a friend but if you head to your account page you’ll find a referral link which you can send to your friends, if they make a purchase via this link you’ll receive £20 off your order, in turn they will also receive money off their purchase.

  • Is there a limit to the amount of friends I can refer?

    No.

  • Can you exchange points for money or pass them on to someone else?

    No, you can only redeem your points at Romilly Wilde.com and they cannot be passed on to someone else.

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